Terms of Service & Privacy Policy

1. Commission Structure

Alpha One Labs operates on a revenue-sharing model where:

• Teachers receive 90% of the course and session fees
• Alpha One Labs retains a 10% commission to cover platform maintenance, payment processing, and support services
• Payments are processed automatically through Stripe and distributed to teachers' connected accounts

2. Teacher Payments

To receive payments, teachers must:

• Create and connect a Stripe account
• Provide necessary tax information and banking details
• Maintain compliance with Stripe's terms of service
• Keep their payment information up to date

3. Platform Rules

All users must adhere to the following rules:

• Provide accurate and truthful information
• Respect intellectual property rights
• Maintain professional conduct
• Follow content guidelines

4. Course Content

Teachers are responsible for:

• Creating and maintaining high-quality course content
• Ensuring content accuracy and relevance
• Responding to student inquiries in a timely manner
• Updating course materials as needed

5. Refund Policy

Our refund policy includes:

• 30-day money-back guarantee for course purchases
• Pro-rated refunds for subscription-based courses
• No refunds for completed individual sessions
• Case-by-case evaluation for special circumstances

6. Privacy and Data Protection

We are committed to:

• Protecting user data and privacy
• Complying with relevant data protection regulations
• Securing payment information
• Maintaining transparent data practices

6.1 IP Address Collection and Usage

For certain features on our platform, we collect and store IP addresses. This includes:

• Feature voting system, where IP addresses are used to prevent duplicate votes from anonymous users
• Security monitoring to detect and prevent abuse or unauthorized access
• Analytics to understand geographical distribution of our users (in aggregated form only)

6.2 IP Address Data Processing

When we process IP address data, we adhere to the following practices:

• IP addresses are stored securely in our database with appropriate access controls
• For feature voting, IP addresses are stored only when a user is not logged in
• IP addresses for feature votes are never used for marketing purposes
• We do not share IP addresses with third parties except when required by law

6.4 Your Rights Regarding IP Address Data

You have the following rights regarding the IP address data we collect:

• Right to access: You can request information about what IP address data we store
• Right to deletion: You can request deletion of your IP address data
• Right to opt-out: You can choose not to participate in features that collect IP addresses by creating an account and logging in
• To exercise these rights, please contact our support team with your request

7. Platform Changes

Alpha One Labs reserves the right to:

• Modify these terms with notice to users
• Update platform features and functionality
• Adjust commission rates with advance notice
• Change payment processing methods if necessary